WE OFFER FREE SHIPPING ANYWHERE IN INDIA FOR ORDER VALUES MORE THAN Rs 1500. Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be canceled. CraftRelic has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by CraftRelic and accept CraftRelic decision regarding the cancellation.
In case of Gift Certificate:
Gift Certificate will not be canceled. User can demand for extension of expiry date within 3 days of purchase.
Cancellation of Order by CraftRelic:
CraftRelic reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e., wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by CraftRelic for re-delivery shall be claimed from the Use